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Posted: 11-Mar-25
Location: Longview, Texas
Categories:
Internal Number: 251093
Summary:
The Scheduler is responsible for coordinating schedules and/or surgical add-on scheduling requests for same-day and next-day add-on procedures. The Senior Scheduler will work closely with Specialty Team Leaders/ Charge Nurses and Perioperative Nursing. The objective is to facilitate efficiency in the utilization of clinical staff and coordination of scheduled surgeries and add-on surgeries throughout the day in a customer-friendly manner. The Senior Scheduler will enter patient flow data throughout the day to maintain the EPIC board, multi-task the entire shift, answering phones, coordinate with physician offices, Preop, and PACU staff, and ensuring effective communication throughout the department.
Responsibilities:
- Speak with patients over the phone to schedule, remind and follow up on appointments.
- Add, cancel, or make changes to appointments.
- Prepare daily call sheets.
- Perform patient intake, including the completion and filing of all necessary records.
- Resolve appointment conflicts for staff and patients.
- Produce and process schedules and reports as they are requested by leadership.
- Adhere to basic standards of organizational policy /procedures by planning and coordinating resources.
- Perform other duties as assigned.
Requirements:
Education/Skills
- High School Diploma
- General working computer knowledge, including Word, Excel, and Internet.
- Excellent interpersonal skills.
- Ability to perform more than one task at a time and solve problems quickly.
Experience
- 1 - 3 years of experience in a related area.
- Surgical and/or medical office experience
Licenses, Registrations, or Certifications
- None required
Work Type:
Full Time
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