Optum in the tri-state region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group) offers an interconnected network that enables us to work collaboratively to better coordinate care among our doctors and care teams. Together, we offer you and your family access to more than 2,100 providers, representing 70 specialties, working in 360 medical practices and more than 55 urgent care locations across New York, New Jersey, and Southern Connecticut. For more information, visit www.optum.com/tri.
We're a dynamic and growing health care organization, offering a wide range of employment opportunities. We are seeking professional and dedicated individuals to be part of our team, where integrity, respect, accountability, and collaboration are among our core principles. Work with the largest care delivery organization in the world and start doing your life's best work.(sm)
Position Details: Location: 1978 Crompond Road Cortlandt Manor , NY 10567-4115 Schedule: Part Time - Monday, Tuesday and Friday 8:30am - 5:30pm Specialty / Main Function : Orthopedics / Phone Triage
Primary Responsibilities:
Provides nursing care to patients/significant others via direct and/or telephone contact, following established standards and practices
Notifies patients and reception staff promptly of un-anticipated physician/mid-level healthcare professional delays or scheduling changes
Coordinates with other members of the care team to ensure seamless care delivery, maximal coordination of efforts, and active patient participation in planning and care
Answers telephone promptly and courteously and identifies self by name and department (and physician's office by physician's name, if appropriate)
Effectively and efficiently screens patient phone calls and schedules same-day (work-in) appointments as per departmental or individual physician guidelines
Communicates professionally in all situations and across all modalities (email, telephone, and EHR)
Facilitates patient referrals and pre-certs as needed; communicates potential for additional care coordination with outside organizations and/or providers when identified
Assists physician or other provider with clinical procedures and participates in patient teaching
Provides Direction To: Clerical assistants, medical assistants, and other non-licensed personnel
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Graduate of an accredited school of practical nursing
New York State (NYS) license with current NYS registration, in good standing
Preferred Qualifications:
Current CPR/BLS certification
1+ years of experience as a licensed practical nurse or 2+ years as a medical assistant in a pertinent practice area
1+ years of experience in a phone triage position
New York Residents Only: The hourly range for New York residents is $18.80 to $36.78 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes -- an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
CareMount Medical, P.C. is New York State’s premier multispecialty medical group, providing comprehensive care of the highest quality to over 665,000 patients. CareMount has more than 45 locations throughout Westchester, Putnam, Dutchess, Columbia, and Ulster counties and New York City. CareMount’s 650 physicians and advanced practice professionals cover more than 50 medical specialties. CareMount is affiliated with world-class medical institutions, including Massachusetts General Hospital and Northwell Health. CareMount offers on-site laboratory/radiology services, endoscopy and infusion suites, and operates eight urgent-care centers. CareMount physicians are featured in respected Top Doctors and Best Doctors listings, nationally and regionally. For additional information please visit: www.caremountmedical.com.
