The Certified Medical Assistant is responsible for functioning as an assistant to the physician, optometrist, NP/PA, RN's, and LPN's in the areas of direct and indirect patient care, laboratory procedures, charging and medical records.
Job Relationships Reports to the Operations Manager
Assist in organizing the nursing station and work area to facilitate good work flow.
Organize all written medical information for physician/nurses review and place in the record in correct order. Proof read appropriate dictation.
Assist in answering phones and prioritize call for physician, nurse and receptionist.
Schedule appointments effectively and efficiently according to patient needs.
Open mail and distribute to appropriate person, file miscellaneous office information, organize all written communication.
Order all office supplies utilizing cost containment methods.
Order all medical supplies, stock exam rooms, clean according to Infection Control Policies.
Follow all Clinic policies including the Nursing Dress Code Policy. Adhere to clinic performance standards.
Make decision regarding priority and disposition of patient complaints. Report appropriate information to supervisor.
Interview patient to determine chief complaint and document information in medical record.
Take vital signs and document results.
May perform office procedures such as but not limited to sterile urine cath, suture removal, staple removal or removal of casts under the direction of a N.P, P.A. or physician.
Order diagnostic tests, exams and procedures according to physician's order.
Prepare patient for physician exam.
Give patients instructions for home care, medications, etc. under N.P., P.A. or physician direction.
Give medications orally, subcutaneously, and intramuscularly. May monitor IV therapy documents under the direction of the N.P., P.A. or physician.
Administer allergy injections only under the direct supervision of the physician prescriber of the antigen.
Perform pre-certifications/referral for insurance companies as necessary.
Provide patient/family education and reinforce all patient teaching.
Call in prescriptions to pharmacy, provide patient instructions and document.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Perform other job duties as assigned.
Education/Experience Graduate of an accredited medical assisting program.
Maintain RMA, CMA or NCMA credentials according to requirements established by the certifying body.
Provide copy of credentials to Human Resources prior to expiration of certification period.
Must be a registered or certified Medical Assistant through one of the following: American Med Techs (AMT), American Assoc of Med Assts (AAMA) Natl Ctr for Competency Testing (NCCT), or Natl Health Career Assoc (NHA) at time of hire.
Current CPR certification per American Heart Association guidelines.
Works in office setting during the hours the Clinic is available to patients/families.
Sitting vs. standing averages to 50-50%.
Minimal lifting requirements. Occasional lifting required for orthopedics, geriatrics and internal medicine.