Kindred Healthcare has partnered with Tennova Healthcare and the University of Tennessee Medical Center to open the brand new 57-bed inpatient rehabilitation hospital in Knoxville, Tennessee. Knoxville Rehabilitation Hospital provides care for patients across an 11-county region with impairments resulting from a traumatic medical situation, such as stroke, serious spinal cord and brain injury, neurologic illness, major multiple trauma, and orthopedic conditions with complex or profound impairments. Although the majority of patients are seniors, Knoxville Rehabilitation Hospital is equipped to also treat younger patients recovering from traumatic incidents.
With more than 20 standalone inpatient rehabilitation facilities (IRFs) across a dozen states, Kindred Hospital Rehabilitation Services (KHRS) is a partner of choice for many major hospital systems in the creation and success of joint-venture operations that outperform in both clinical and financial outcomes. We bring proven rehabilitation management and services expertise that benefits our partners as well as the nearly 50,000 IRF patients we see each year who seek to recover and get home quickly from any of a number of conditions, including stroke, brain injury, spinal cord injury, orthopedic injury, neurological conditions, amputation and trauma.
JOB SUMMARY:
Supports nursing department operations by assisting with administrative duties such as greeting visitors, scheduling appointments, transferring phone calls, admitting and discharging patients, communicating and coordinating between physicians, nursing staff and other hospital staff. May transcribe physician orders and file paperwork. May assist with patient care as trained.
ESSENTIAL FUNCTIONS:
Ensures visitors are acknowledged quickly and helps direct them and answer any questions.
Initiates medical record upon admission. Maintains said record during patient stay, and closes the record upon patient discharge within the electronic medical record.
Initiates follow-up regarding doctors' orders.
Ensures that all patient and special charges are processed.
Serves as unit receptionist for incoming and outgoing calls and visitor information.
Interacts frequently with unit personnel, physicians, visitors, patients' families and other ancillary hospital personnel for the purpose of giving and receiving information.
Has contact with patients. Duties may include answering patient lights, and fulfilling patient request for non-care items, attend appointments with patients, working in the cafe. Requires professional, courteous, and helpful manner in all contacts with customers.
Position involves multi-tasking in a high stress environment. Requires constant mental alertness and the ability to calmly and accurately perform duties when subjected to frequent and varied interruptions.
Must have the ability to exercise judgment and initiative in the resolution of problems encountered.
Ensures that all patient and unit equipment, supplies and procedures are ordered and received,
Other duties as assigned.
High school diploma required, with two years of college level education preferred.
Computer experience required.
Prior experience in a hospital setting is preferred.
Must have the ability to work with all levels of medical personnel, patients and families,
Ability to speak and write concisely with knowledge of medical terminology desirable.
