About WakeMed:
Serving the community since 1961, WakeMed Health & Hospitals is a nationally recognized, private, not-for-profit health care organization founded and based in Raleigh, N.C. The largest health system in Wake County, WakeMed exists to improve the health and well-being of our community by providing outstanding, compassionate, patient- and family-centered care to all. The 919-bed system comprises a network of facilities throughout the Triangle area, delivering health and wellness services that bring added value to the communities we serve. WakeMed is a leader in cardiac and vascular care, women's and children's services, emergency medicine and trauma care, physical rehabilitation, orthopaedics and neurosciences. Specialty facilities include the WakeMed Heart Center, Children's Hospital, Women's Pavilion and Birthplace, Rehabilitation Hospital, Adult and Children's Emergency Departments and a Level 1 Trauma Center. WakeMed's team of more than 9,400 employees, 2,000 volunteers, 1,300 affiliated physicians, and the more than 300 physicians employed by WakeMed Physician Practices use the most advanced technologies along with the best minds and the biggest hearts to ensure the finest quality in health care and community health. For more information, visit www.wakemed.org.

As an Equal Opportunity Employer, WakeMed provides an inclusive work environment that
promotes the valuing of differences, respect for people and cooperativeness among our diverse
workforce. WakeMed does not discriminate against any employee or applicant in any terms or
conditions of employment. All applicants/employees are considered for employment, transfer,
promotion or training without regard to race, religion, color, gender, gender identity/expression,
genetics, sexual orientation, age, pregnancy, national origin, disability or veteran status.

Position Information:
The Supv, Community Case Management works collaboratively with the Community Case Management leadership to carry out department goals. Ensures consistent standards of practice. Ensures exceptional community case management staff competencies, and appropriate staffing to meet patient and family needs. Recruits and orients behavioral health, substance abuse and case management staff, and performs their evaluation. Serves as clinical resource person to the staff, to problem solve difficult patient related issues and coaches staff related to best professional practice. Assists with the development of Community Case Management services by identifying issues and implementing new department initiatives. Works closely with physicians, nursing, members of the interdisciplinary team, patient financial services, patient access and other departments, to ensure that services are being provided in a timely/quality manner, to ensure coordination between departments and to improve resource utilization. Utilizes data to assist with the analysis of the effectiveness of the Community Case Management.

Experience Requirements:
3 Years Clinical - Case Management Or Clinical - Discharge Planning Required - And 1 Year Supervisory Required

Education Required:
Bachelor's Degree Related Field Required - Or Master's Degree Related Field Required

Licensure/Certification Requirements:
Registered Nurse Or Licensed Clinical Social Worker Or Licensed Professional Counselor Or Licensed Clinical Addictions Specialist Or Certified Case Manager Preferred

Hours of Work:
8-4:30

Weekend Requirements:
As Needed

Call Requirements:
as needed